Trailblazing Paging Services
Industrial Communications Systems, Inc. (ICS)
Built largest paging company and first consumer health application
Harris’s family business achieved many firsts. ICS, the mobile telephone company her father founded in 1952, grew, grounded on the radio paging innovations championed by Cooper at Motorola, to become the largest single city radio paging company in the world. Harris brought her early automation training from Continental Airlines to ICS and helped create the first wireless retail and wholesale business model. Later, ICS implemented the first application of wireless to consumers with health-related needs. LifePage, under Arlene’s direction, was later licensed to Telocator, the national association for paging companies, where tens of thousands of organ transplant recipients and their families nationwide had access to alerting devices and service, pro bono, for that ever-important call that could save a life. ICS was sold to Metromedia in 1983.